The Pledge

1. We “Camden Cycles, London” commits to the following best practices:
2. We sell only security products provided by trusted companies or distributors.
3. We ensure that all of our staff are trained on each security product we sell and understand best-practice security usage.
4. We keep our staff informed about local crime rates, trends, and risks.
5. We offer personalised security advice to customers before a sale, based on their specific cycling needs and risk circumstances.
6. We direct users to trusted security advice and product credentials both before and after purchase.
7. We Prompt customers to check their insurance policies for any stipulations before sale.
8. We offer best-practice bike locking techniques for home and public use at the point of sale, via a website link or handout.
9. We Provide after-sale support through ongoing security advice or directing customers to trusted sources.